Privacy Policy

OMODA JAECOO Werribee is committed to safeguarding the privacy of individuals. This Privacy Policy sets out how OMODA JAECOO Werribee manages personal information. It is structured as follows:

1. Personal information OMODA JAECOO Werribee collects
2. Use and disclosure of personal information
3. Automated decision making
4. Cookies
5. Links to other websites
6. Marketing
7. Overseas transfers
8. Access and correction
9. Contacting OMODA JAECOO Werribee and complaints
10. Changes to Privacy Policy

1. Personal information OMODA JAECOO Werribee collects

The main types of personal information OMODA JAECOO Werribee collects and holds are:

• contact and identification information for individuals seeking to buy or sell vehicles with OMODA JAECOO Werribee such as name, date of birth, contact number(s), email address(es), residential and/or business address(es), demographic information (such as postcode, age, gender) and driver's licence details;
• vehicle and servicing details for OMODA JAECOO Werribee's customers including vehicle registration, vehicle purchase details, service appointment bookings;
• finance details for OMODA JAECOO Werribee's customers seeking finance such as financial, insurance or credit information, marital status, employment details and history;
• contact details for individuals working for OMODA JAECOO Werribee's business partners and suppliers;
• information provided by an individual as part of a recruitment process such as name, contact details, prior employment history, qualifications, referee details and, if applicable, details for background checks; and
• other information provided by individuals while interacting with OMODA JAECOO Werribee.

OMODA JAECOO Werribee collects personal information in the course of running its business in a range of different ways, typically through:

• interactions with individuals (e.g. through any records OMODA JAECOO Werribee keeps of telephone calls, or emails received, or messages sent to OMODA JAECOO Werribee or posted on OMODA JAECOO Werribee's pages on social media);
• OMODA JAECOO Werribee's website;
• use of social media;
• employment applications;
• third party service providers; and
• provision of customer service and support.

Where practicable, OMODA JAECOO Werribee collects personal information in connection with running its business directly from the individual concerned. On occasion OMODA JAECOO Werribee may collect personal information from someone else such as when speaking to a referee for a job applicant or doing screening for onboarding a new supplier or customer.

2. Use and disclosure of personal information

OMODA JAECOO Werribee stores personal information in electronic and paper form.

OMODA JAECOO Werribee uses and discloses personal information as follows:

• to source vehicles and sell them to OMODA JAECOO Werribee's customers and to provide other related services to customers such as vehicle servicing and assist with arranging financing to purchase a vehicle;
• to manage arrangements with OMODA JAECOO Werribee's customers and prospective customers;
• to obtain products, services or information from OMODA JAECOO Werribee's suppliers;
• to assess what vehicles a person may be interested in purchasing (e.g., based on the person's interests and other information OMODA JAECOO Werribee knows about them);
• to operate and manage OMODA JAECOO Werribee's website, social media and other communications and media channels;
• subject to applicable laws, to conduct marketing;
• for processing and assessing employment applications; and
• for such other purposes authorised or required by law.

It may be necessary to share personal information with organisations that provide products or services to OMODA JAECOO Werribee. For example, OMODA JAECOO Werribee may use third party service providers for the organisation of customer care, implementation of promotions, development of offers, communication and contact with customers, organization of events and for the purpose of obtaining advice and managing its affairs. OMODA JAECOO Werribee also uses third party service providers for credit card processing/payment and for IT services (hosting services, database maintenance, etc.).

3. Automated decision making

OMODA JAECOO Werribee uses computer programs to make decisions affecting a person's interests to offer products or services that could be of interest. This is typically done via AI Agents within website chat or SMS. The sorts of personal information OMODA JAECOO Werribee uses in the operation of the computer program is browsing history on OMODA JAECOO Werribee's websites, name, contact information, and other information you may input into OMODA JAECOO Werribee's websites. The level of human oversight OMODA JAECOO Werribee provides over these decisions is limited — responses and recommendations may be generated automatically, with human review available where a person requests it or where required for follow-up by OMODA JAECOO Werribee's staff.

4. Cookies

OMODA JAECOO Werribee uses cookies on its website. Cookies are small text files that are stored by the website user's browser when they visit a website. This identifies the browser used and can be recognised by OMODA JAECOO Werribee's web server. OMODA JAECOO Werribee may use cookies to associate a user with social media platforms and, if the user so chooses, enable interaction between the user's activities on OMODA JAECOO Werribee's platforms and those social media platforms. OMODA JAECOO Werribee's website also uses cookies to analyse website traffic and help provide a better website visitor experience. Website users can make certain choices about the use of cookies through their browser settings. However, if the user disables certain cookies, this may prevent the user from taking full advantage of OMODA JAECOO Werribee's website.

5. Links to other websites

OMODA JAECOO Werribee's website may contain links to third party websites. OMODA JAECOO Werribee does not control or otherwise determine the privacy practices of these third party sites. To find out about their privacy practices, you should check their websites for their privacy policy, or otherwise ask them about their privacy practices.

6. Marketing

If you have received a direct marketing communication from OMODA JAECOO Werribee and do not wish to receive these communications from OMODA JAECOO Werribee in the future, just use the “unsubscribe” function in the email or SMS, or tick the opt out box on postal communications and return the mailed item to OMODA JAECOO Werribee.

7. Overseas transfers

OMODA JAECOO Werribee's website/s are hosted in Australia. On occasion, a third party service provider OMODA JAECOO Werribee engages or that OMODA JAECOO Werribee is instructed to provide information to may be outside of Australia however, the location of the third party would depend on the specific situation.

8. Access and correction

An individual may request access to or correction of any of the personal information OMODA JAECOO Werribee holds about them by contacting OMODA JAECOO Werribee during business hours on (03) 9121 3075 or via the contact page.

OMODA JAECOO Werribee may require an individual making a request to verify their identity before processing their request.

OMODA JAECOO Werribee will aim to respond to all requests promptly and within 30 days.

OMODA JAECOO Werribee may refuse a request where permitted or required by law. OMODA JAECOO Werribee will comply with any regulatory requirement to give reasons for its decision.

9. Contacting OMODA JAECOO Werribee and complaints

If you have any queries, concerns or complaints about how OMODA JAECOO Werribee handles your personal information please contact OMODA JAECOO Werribee during business hours on (03) 9121 3075 or via the contact page. OMODA JAECOO Werribee may require an individual making a request to verify their identity before processing their request.

Please provide sufficient details so that OMODA JAECOO Werribee can understand the nature of your concern. In most cases, OMODA JAECOO Werribee will ask that you put your request in writing.

OMODA JAECOO Werribee takes all complaints seriously and will use reasonable endeavours to investigate and respond to a complaint in writing within 30 days of receiving the written complaint. If you remain unsatisfied by OMODA JAECOO Werribee's response to your complaint, you may be entitled to refer your complaint to the Office of the Australian Information Commissioner.

• Phone: (03) 9121 3075
• Mailing Address: 22 Morris Rd, Hoppers Crossing, VIC, 3029

10. Changes to Privacy Policy

OMODA JAECOO Werribee may make changes to this Privacy Policy by posting the revised policy on its website. Please check back from time to time to review this Privacy Policy.